Privacy Policy
Last updated: April 11, 2026
1. Introduction
InstaSite Pro ("we", "us", "our") operates the instasitepro.com website and platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
2. Information We Collect
Account Information: When you subscribe, we collect your name, email address, and billing information through Stripe. We do not store full credit card numbers on our servers.
Business Information: During the setup wizard, you provide business details such as business name, address, phone number, services offered, and other content for your website.
Usage Data: We collect analytics data including page views, feature usage, and session information to improve the Service.
Cookies: We use session cookies for authentication and essential functionality. We use Cloudflare Web Analytics for privacy-friendly, cookie-free analytics on published client sites.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process payments and manage subscriptions
- Populate your website template with your business information
- Send transactional emails (account confirmation, password resets, billing notices)
- Provide customer support
- Analyze usage patterns to improve the platform
4. Third-Party Services
We use the following third-party services that may process your data:
- Stripe — Payment processing. Subject to Stripe's Privacy Policy.
- Cloudflare — Hosting, CDN, and analytics. Subject to Cloudflare's Privacy Policy.
- Amazon SES — Transactional email delivery.
5. Data Storage and Security
Your data is stored on Cloudflare's global edge network (D1 database and R2 storage). All data is transmitted over HTTPS. We implement industry-standard security measures to protect your information, including encrypted connections, secure authentication, and regular security reviews.
6. Data Retention
We retain your account and website data for the duration of your subscription. After cancellation, your data is retained for 90 days, after which it is permanently deleted. You may request earlier deletion by contacting support.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your website content
- Opt out of non-essential communications
8. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on our website.
10. Contact
For privacy-related inquiries, contact us at hello@instasitepro.com.